SUPPORT
Contact and support
Find help for common questions about Folio Invoice.
Troubleshoot invoice storage
Check that you are using the same browser, profile, and device where you saved the invoice. When storage is blocked the editor displays a message.
Troubleshoot PDF export
Make sure the invoice has a number, a sender, a client and an item description. If the print dialog opens, choose Save as PDF.
Prepare a support report
Record your browser version, the page URL and the steps to reproduce the issue. Remove client names, addresses and payment details before sharing a report. A direct support inbox is currently unavailable.